Our Privacy Policy

Our privacy policy is simple. We don't share user data with outside third parties. Any information we collect is minimal and is used only to debug, improve, and operate Hello Package.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

In order to operate Hello Package we store the tracking numbers that users send to us for 30 days so that we can deliver status updates to those users in Slack.

You can delete or request your data at any time. Simply email us at support@hellopackage.app. Requests to delete your data will be processed within 24 hours. Data deletion cannot be undone as it will be completely wiped from our servers.

If, for some reason, you disagree with our Privacy Policy, please don't use our service.